Membership

Member Frequently Asked Questions

The expiration date of your membership can be found on your membership card, as well as on your journal label above your name and address. You can also view your account, check your expiration date, and update your information on your Membership Profile

Your membership number can be found on your membership card or journal label above your name and address area. You can also obtain your membership number online. (Note: Access to ADA professional journals requires a nine-digit number; most other uses require the eight-digit number found on your journal address label or your membership card. If a nine-digit number is needed, simply add a "zero” to the front of the membership number.)

You can receive a receipt for your membership dues by contacting American Diabetes Association Professional Membership Customer Service at U.S. 1-800-232-3472 | International 703-253-4999 or by emailing us at membership@diabetes.org.

From time to time, you will receive renewal notices via the mail and/or email.  Upon receipt, please respond either through the business reply envelope from the mailed version or click on the renew button from the electronic renewal notice. You can also renew your membership anytime online, by calling American Diabetes Association Professional Membership Customer Service at U.S. 1-800-232-3472 | International 703-253-4999, or by emailing us at membership@diabetes.org

Changing your address can be done through your Membership Profile. When renewing your membership, you may also send in your new address on your renewal notice with your payment.

 


 

If you have already renewed your membership and continue to receive a renewal notice, please keep in mind it can take several weeks for your payment to process. If it has been less than three weeks since you sent your payment, please disregard the renewal notice. If it has been three weeks or more since you renewed, please check the status of your last payment.  
 

Contact ADA Professional Membership Customer Service:

If you have additional questions or need further assistance, contact ADA Professional Membership Customer Service: 

Phone: U.S. 800-232-3472 | International 703-253-4999
Email: membership@diabetes.org
Fax: 1-703-637-0004

Mail:
American Diabetes Association
PO Box 7009
Merrifield, VA 22116-7009